Calibration & Certification
Recognize these? If you are using either a Thermosel accessory or Helipath Stand accessory, please click here to read important information BEFORE you return your instrumentation.
Laboratory Instruments
Brookfield Engineering Labs recommends our annual Calibration & Certification Service (C&CS) for your laboratory instruments to ensure optimum operating conditions. We can perform this service on site at your facility or you can return your instrument to our Repair Department or to any authorized Brookfield Dealer for (C&CS).
Our Service Department will inspect for wear perform a cleaning and adjustment of the internal mechanisms, replace pivot support and pointer shaft (if required) and straighten spindles (if required). We calibrate and certify (in writing) that your instrument is operating within proper Brookfield specifications. This certification states that your instrument has been calibrated with standards which are traceable to the National Institute of Standards and Technology (NIST). We will automatically remind you when it is time to perform the next annual Calibration & Certification Service. If your instrument has required more than an annual service in the past due in part to excessive use and/or use by multiple operators, you should consider purchasing our Ball Bearing Retrofit option for increased viscometer/rheometer durability.
For Texture Analyzers, we also inspect for wear, clean, adjust and lubricate internal mechanisms, and adjust, if necessary, the zero and span for proper load cell performance. Certified calibration weights can also be purchased for your texture analyzer.
The cost to return your instrument to Brookfield for C&CS is $235. For Cone/Plate Instruments, add $90 for calibration of each cone spindle. For R/S Rheometer and PVS Rheometer, contact Brookfield to obtain pricing information. For Texture Analyzers, please call for details. If your instrument requires any additional repairs, we will perform the necessary work and include these charges on your invoice. Turnaround time is generally within ten (10) business days.
Loan Instruments are available from Brookfield should you need a temporary replacement while yours is in for service. The following models are available:
The following models are available:
- Dial: $85.00
- DV-E: $95.00
- DV-I+: $105.00
- DV-II+ PRO: $135.00
- DV-III+: $165.00
- KU-2: $105.00
- CAP 2000+: $165.00
- QTS: $205.00
Rush Repair Service
As an alternative to requesting a loan viscometer, we offer the following express options:
- One-day Service: $135.00
- Two-day Service: $95.00
Note: One-day Service is not available for CAP and Cone/Plate Viscometers.
Viscosity Standard Fluids
Now is the right time to replace your viscosity standard fluids. Brookfield recommends that you replace your viscosity standards on an annual basis.
What You Must Do in the United States
Decide whether you are interested in having the service performed on-site at your facility or whether you wish to return your instrument to Brookfield to receive our C&CS Service. If you are interested in on-site services, please contact: Jerry Caroll ext. 191 or Andrew Crawford ext. 164. If you decide to return your instrument to Brookfield:
- Please call our Repair Department for a Return Authorization Number.
- Download our Laboratory Return Form
- Follow the instructions for packaging carefully.
- Fill in all required information.
- Return the form with the instrument being shipped for C&CS Service.
Contact us to discuss both options if you are not sure at Brookfield (phone: 800-628-8139, fax: 508-946-6262) or email us if you have any questions regarding our Calibration and Certification Service.
What You Must Do Outside the United States
Contact us or an authorized Brookfield dealer.
Process Instruments
You may return your Process Viscometer to Brookfield for our repair and calibration service. Alternatively, you may schedule us to visit your facility and perform on-site repair and calibration. Contact Claude Schlieff at x103 to discuss details and obtain pricing information.
