How to Request Support for Your Computrac and Jerome Products
Calibration and Repair
Keep your instrument performing at its best with our calibration and repair services. All Arizona Instrument calibrations are NIST traceable. Arizona Instrument is the only authorized source for calibration and repair services within the USA for both Computrac® Moisture Analyzers and Jerome® Toxic Gas Analyzers.
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Documents and Downloads
Access driver downloads, certifications and technical notes and download user manuals for our currently released and legacy instruments.
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Onsite Service
Onsite service is available for customers who request it. Our team of experienced Field Service Engineers will come to your facility to perform calibration on all Computrac®, enabling you to keep your process operating seamlessly.
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Training
Site-specific training programs are available for both the Computrac® or Jerome® line of analyzers. Available topics include operation, maintenance, quality control, error messages, and calibration, and training programs can be customized to meet your exact needs.
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