AMECare

AMECare Logo
AMECare Services Image 215 x 180

World Class Support
From the Global Viscosity Expert

Established in 1934, Brookfield is the world leader in the manufacture and supply of measurement equipment for viscosity, texture analysis and powder flow.  Our customers are found in manufacturing, research and development and education.  Continuity of instrument performance and reliability of measurement data are critical.  We know what it takes to keep your Brookfield instrumentation in peak operating performance.  Customers in the US and Canada can now take advantage of our AMECare program for most new lab viscometer* purchases.

*The AMECare programs do not cover dial viscometers, texture analyzers, powder flow testers, RS rheometers, KU viscometers and in-line viscometers at this time.


Extended Warranty and Service Programs
Maintaining your instrument delivers results you can trust.

The maintenance of your precision instrumentation requires technological expertise, in-depth knowledge of operation use and measurement principles of our instruments, and specialized tools to maintain system performance.  AMECare Extended Warranty and Service Programs from AMETEK Brookfield are designed to reduce downtime and ensure your instrument maintains optimum performance.  All work is carried out by our accredited service engineers who are dedicated to providing the quality support that you need to ensure reliable measurement results: 
  • Factory Trained in maintenance and calibration procedures
  • Use NIST traceable tools
  • Trained to resolve instrument issues that affect operation
  • Use original replacement parts

We have three factory Extended Warranty and Services Programs available (Bronze, Silver and Gold).  Select a program and benefit from substantial savings.

Feature No Plan Bronze Silver Gold
Guaranteed Service Time 6 weeks  3 weeks 1 week 2 days
Warranty One year Two year Two year Two year
Annual Calibration Certification Service (CCS) Available for
purchase
Included Included Included
Return CCS Shipment Not included Included
(ground)
Included
(ground)
Included
(2-day)
Additional CCS during AMECare Coverage  No discount 10%
discount
20%
discount
30%
discount
Firmware Upgrades Available for
purchase
Included Included Included
Use of Loaner for Warranty Repairs Available for
purchase
Available for
purchase
Available for
purchase
Included


AMECare Benefits: 
  • Double the length of your factory warranty to two years
  • Protect your investment
  • Reduce unscheduled downtime
  • Ensure instrument reliability
  • Ensure accuracy of measurements
  • Extend instrument life expectancy
  • Ensure compliance with industry standard
  • Use of loaner prevents downtime (depends on program purchased)
  • Gives peace of mind


AMECare Products and Services: 
  • Service Program and Warranty Extension
  • Installation and IQOQPQ
  • Operator Training
  • Method Development and Consultation

AMECare Group of Units

To learn more about our AMECare Extended Warranty and Service Programs, covering most new LAB instrumentation, contact your nearest AMETEK Brookfield Sales Office.

<<Download the AMECare brochure pdf here.

For Immediate assistance,
Call 1-508-946-6200 (US ET)
Monday - Friday from 8:00AM - 5:00PM