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How to Request Calibration and Repair Services from AMETEK Brookfield

 
AMETEK Brookfield Instruments are known for their reliable performance, ease of use, flexibility and long lifespan. We are happy to help you keep your AMETEK Brookfield running at top performance to help you consistently deliver quality products always.

How to Return AMETEK Brookfield Instruments


Contact our service department at +1-508-946-6200 to obtain a return authorization number.

Our team of experienced, well-trained, certified service technicians are committed to support your service needs with an unmatched service program at our ISO-certified facility in Middleboro, MA.      

AMETEK Brookfield Service Warranty:

All serviced AMETEK Brookfield instruments are warranted to be free from defects in workmanship and materials.  If you feel there is an issue with your instrument, return it within 30 days from date of repair, and it will be evaluated.  If found to be defective in workmanship or materials, it will be repaired without charge.  



Computrac and Jerome Instruments

Do you need to send a Computrac or Jerome instrument in for repair or calibration? Please call at 800.528.7411 to set up a Return Material Authorization before shipping your instrument.

In-House Calibration:

Annual calibration includes the inspection of all electronic components and full calibration of the instrument and NIST traceable calibration certificate. The NIST traceable calibration certificate shows incoming and outgoing data and lists test and calibration equipment per NIST requirements. Jerome® instruments include the replacement of all internal filters and Tygon tubing. The old filters and Tygon tubing are considered hazardous materials because of possible contamination and must be disposed of properly.

The price quotation is for calibration and preventative maintenance. Additional repair parts and repair labor charges may be required and can only be quoted once your instrument is inspected at Arizona Instrument.

Loaner Service:

Loaner instruments are available for customer use for the duration of the repair (within the US/Canada only). A purchase order or credit card is required in advance. Freight charges are prepaid and billed against the PO/credit card or can be billed to your UPS or FedEx account.
For Immediate assistance,
Call 1-508-946-6200 (US ET)
Monday - Friday from 8:00AM - 5:00PM