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Packaging Instructions

When returning a Brookfield instrument for service or repair, please pack it in its original case.  Detailed packaging instructions documents may be downloaded below for the Brookfield instruments owned by you.

Our team of experienced, well-trained, certified service technicians are committed to support your service needs with an unmatched service program at our ISO certified facility in Middleboro, MA.  For any questions or concerns, please call us at 1-800-628-8139 or email us at

Packaging Instructions to Return a Brookfield Viscometer
Packaging Instructions to Return a Brookfield Powder Flow Tester

NOTE: We do not sell service parts or authorize any resellers, distributors or 3rd parties to service Brookfield instruments in the USA.  If you need on-site service, please go to our On-site section for contact details.
For Immediate assistance,
Call 1-508-946-6200 (US ET)
Monday - Friday from 8:00AM - 5:00PM