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How to return an instrument

Packaging Instructions 

When returning a Brookfield instrument for service or repair, please pack it securely in its original case to ensure safe transit. If you no longer have the original packaging or foam inserts, you may purchase replacement packaging and the necessary inserts directly from us. 

Detailed packaging instruction documents are available for below download, specific to the Brookfield instruments you own. 

Our team of experienced, certified service technicians is dedicated to supporting your needs through our industry-leading service program, conducted at our ISO-certified facilities. 

Please Note: 
We do not sell service parts or authorize any resellers, distributors, or third parties to service Brookfield instruments within the USA. For on-site service, please refer to our On-site Service section for contact information. 
For Immediate assistance,
Call 1-508-946-6200 (US ET)
Monday - Friday from 8:00AM - 5:00PM