At AMETEK Brookfield, we understand that every moment of operational downtime can significantly impact your productivity and profitability. If you have multiple instruments or simply cannot afford the disruption of sending your equipment off-site, our premier onsite services are the optimal solution. We bring our advanced technical expertise directly to your facility, eliminating delays and logistical challenges, and ensuring your instruments are meticulously maintained without interrupting your workflow.
Why Choose AMETEK Brookfield’s Onsite Services?
- Uninterrupted Operations: Keep your production lines moving with minimal disruptions, maintaining seamless workflow continuity.
- Immediate Technical Support: Our onsite services enable prompt intervention, swiftly restoring your instruments to optimal performance.
- Cost and Risk Mitigation: Eliminate the expenses and potential risks associated with packing, shipping, and handling sensitive equipment.
- Direct Access to Industry Experts: Engage face-to-face with our highly skilled technicians for personalized maintenance recommendations and hands-on support.
- Customized Service Solutions: Receive tailored services that address your specific operational requirements in real time.
Our team of highly trained Field Service Engineers (FSEs) can visit your facility to perform a wide range of services from precise calibrations and minor repairs ensuring your instruments meet the highest performance and regulatory standards. We provide detailed reports of the services performed on each instrument, and with advanced notice, you may receive a calibration certificate with NIST traceability, essential for ISO 9001:2015 compliance. This underscores our unwavering commitment to quality and provides you with absolute peace of mind.
Our Comprehensive Onsite Service Portfolio
Swift and Efficient Servicing: Most instruments are serviced within 1–2 business days, depending on quantity and specific requirements, enabling you to resume full operations without delay.
Regulatory Validation (IQ/OQ/PQ): For industries under stringent regulatory oversight, we offer thorough validation services to ensure compliance with protocols from regulatory bodies such as the FDA. Our trained field service engineers are familiar with the instrument validation process, documentation, signature requirements, and operation. We evaluate the condition of your equipment to determine the likelihood of passing validation protocols, performing any required calibrations or adjustments beforehand to ensure success.
Meticulous Onsite Calibration: We perform complete calibration and servicing of AMETEK Brookfield instruments, Computrac® MAX®, and Computrac Vapor Pro® series moisture analyzers. Annual calibration includes the inspection of all electronic components and full calibration of the instrument with a NIST-traceable calibration certificate. This critical documentation affirms adherence to stringent industry standards and supports your quality assurance efforts.
Advanced Computrac® Technology Transfer: Optimize your Computrac® moisture analyzers through parameter optimization and method integration. Our experienced Field Service Engineers assist in developing the optimum parameter sets for your products to quickly bring a unit into service. They complete the required documentation for transferring process control or quality control testing to the new Computrac moisture analyzer from prior standard equipment. Our proprietary, step-by-step Technology Transfer package guides you through the parameter development process, ensuring seamless alignment with your existing laboratory methods and delivering optimal results across multiple materials.
Experience the AMETEK Brookfield Advantage
Our onsite services are more than just maintenance they represent a strategic partnership dedicated to enhancing your operational efficiency. As an onsite customer, you will have personal contact with a technician who is familiar with our instruments and understands your facility, personnel, and specific needs. We customize our services to fit the unique requirements of your operations, ensuring your instruments perform flawlessly and reinforcing your confidence in their precision and reliability.
- Expert Calibrations: Obtain NIST-traceable calibration certificates (additional charges may apply) that validate your instruments' accuracy and compliance.
- Proactive Maintenance and Repairs: Our FSEs provide detailed technical reports and preventive maintenance guidance designed to minimize future disruptions and extend equipment lifespan.
- Comprehensive Documentation: Access complete service records and calibration certificates to support your compliance and audit requirements.
Contact Us Today
Don't let equipment servicing slow you down. Choose AMETEK Brookfield's onsite services for unmatched expertise, precision, and dedicated support that keep your operations running at their best. Trust us to deliver exceptional service directly at your facility ensuring your business maintains its competitive edge.